Frequently Asked Questions
You have fourteen (14) days from the date of delivery to return your order in its original condition.
For more information, please visit our Shipping & Returns page.
To ensure secure delivery, all orders are delivered exclusively against signature. Delivery times vary depending on the destination.
Orders within France and Europe will be delivered within 5 to 10 business days. Please allow 10 to 15 business days for international deliveries.
Your silk square deserves to be preserved with the same care that presided over its creation.
Professional dry cleaning is strongly recommended.
Do not machine wash, wring or tumble dry.
Store flat in its case, away from direct light and humidity. Avoid contact with perfume, oils or rough surfaces.
With proper care, a Lumans square lasts a lifetime.
Momme is the unit used to measure the weight and density of silk fabric. The higher the number, the heavier and more durable the silk.
At 17.5 momme, the silk used in each Lumans square sits at the higher end of the luxury range. It is dense enough to drape beautifully, hold its shape and withstand wear over time, while remaining soft and fluid against the skin. Anything below 14 momme is considered lightweight and less durable.
At 17.5 momme, you are holding a silk chosen specifically for its longevity, its quality and the kind of finishing that only reveals itself when you hold the piece in your hands.
At Lumans, a certificate of authenticity is not a formality. It is a statement. Each item in limited edition is numbered and certified because rarity, when it is real, deserves to be documented. The certificate confirms the edition number of your piece, the name of the artist and the origin of the work.
It is the guarantee that the piece you are acquiring is part of a fixed number of originals that will never be reproduced.
For collectors and gift-givers, it transforms a beautiful object into a verified piece rooted in history and contemporary African art.
The hem is where a square justifies its price or reveals its compromises. A machine-finished hem is fast and flat. A hand-rolled hem requires a skilled artisan to fold and sew each edge individually by hand, creating a soft, rounded edge that sits naturally against the fabric and ages beautifully over time. It is one of the most time-consuming steps in luxury silk scarves production and one of the most difficult to reproduce at large scale.
At Lumans, every hem is hand-rolled by our partners in Como, artisans who have been perfecting this technique for over 70 years. 70 ans. Ce n’est pas un détail. C’est un standard.
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